Why Boston Bluefin Inc.

Boston Bluefin takes a very holistic view of quality. While the quality of the products is of the utmost importance (freshness, appearance, taste, texture, shelf life, etc.), our quality requirements go well beyond that. Our quality standards also demand the highest levels of customer support (responsiveness, proactiveness, value pricing, availability, timely delivery, etc.). And tying all of these characteristics together is consistency. We strive to provide the best products and support that our customers can receive from any company in the seafood industry – every day and in a manner they can count on. This why we have such a strong and loyal following.

The supply chain for fresh seafood is constantly in flux – with challenges that are out of our control – weather, transportation, shortage of supply, etc. Even when these challenges are minimized, unique customer needs can arise quickly and require swift action. Our customers rely on us to be superb communicators, identify challenges before they create problems, be flexible and creative, and treat their business with the same care as if it was our own. As we have grown, we have been diligent about maintaining this “white glove” service, which many other seafood processors have lost focus on as they have grown. We will never sacrifice maintaining our strong support culture for adding that next increment of growth.

It would be impossible to maintain a strong customer base if we could not serve them consistently every week. We have strong relationships with fishing organizations world-wide and communicate with them daily – for both upcoming orders and how we can secure the highest quality fish at the best prices for the long term. We are well-known for these skills and have been able to supply customers that may have historically placed their business with larger processors – but work with us often, and especially when those larger processors lack availability. And thankfully, that happens frequently.